terms & conditions
Last updated: 20 June 2026
These Terms & Conditions ("Terms") govern your access to and use of the website of NorthHaven Studio ("we", "us", or "our"), as well as the provision of our web design, branding, and creative services. By accessing or using this website, or engaging our services, you agree to be bound by these Terms.
1. General Information
NorthHaven Studio is the data controller; personal data is handled in accordance with our Privacy Policy.
2. Our Services
NorthHaven Studio designs and builds websites on the Showit platform for female founders and creative service providers. We currently offer two main packages:
The exact scope, number of pages, timeline, deliverables, and price for your project are set out in your individual project proposal or contract. Where these Terms and a signed contract differ, the signed contract takes precedence for that project.
Engaging our services typically begins with a strategy call (booked via Calendly) and a brand questionnaire (completed via Tally). These help us understand your needs before a proposal is issued.
3. Website Use
By using this website, you agree to:
We reserve the right to suspend or terminate access for users who violate these Terms.
4. Intellectual Property
All website content, including text, graphics, images, code, and logos, is owned by NorthHaven Studio or its licensors.
You may view and download content for personal use only; commercial use requires explicit written permission.
For client design projects, ownership of the final deliverables transfers to the client after full payment, excluding third-party assets (such as fonts, stock images, and plugins), which remain subject to their own licenses.
5. User Content
Any content you submit through the website â for example, via our brand questionnaire (Tally) â must not violate copyright, intellectual property rights, or applicable law.
By submitting content, you grant NorthHaven Studio a worldwide, royalty-free license to use it for the purpose of responding to your inquiry, evaluating and delivering your project, and (where applicable) preparing related materials. This does not affect ownership of your content, which remains yours.
6. Payments and Services
Fees, deposits, and payment schedules for your project are defined in your individual project proposal or contract, not in these Terms.
All payments are processed securely via Stripe. Payments are exclusive of VAT unless stated otherwise.
Cancellation, rescheduling, refunds, late-payment terms, and any kill fee are governed by the terms of your signed contract for that project. Please refer to your contract for these details.
7. Responsibilities
NorthHaven Studio responsibilities:
Client responsibilities:
8. Limitation of Liability
Services and website use are provided "as is" within the agreed Scope of Work.
To the extent permitted by law, our liability is limited to the fees paid for the services in question.
Nothing in these Terms limits liability for death, personal injury, or any other liability that cannot be excluded under Dutch law.
9. Third-Party Tools
The website uses third-party services to operate parts of our process, including Tally (brand questionnaire), Calendly (strategy call booking), and Stripe (payments). It may also contain links to other third-party websites.
NorthHaven Studio is not responsible for the content, services, or privacy practices of third parties. Any personal data collected via these tools is subject to the provider's own policies and to our Privacy Policy.
10. Privacy
Use of this website is also governed by our Privacy Policy, which explains how personal data is collected, processed, and protected, including how cookies are used.
11. Services Disclaimer & Portfolio Use
Services disclaimer
NorthHaven Studio provides web design, branding, and creative services within the agreed Scope of Work. We do not guarantee specific outcomes beyond that scope, such as increased traffic, conversions, search engine ranking, or revenue. All guidance on platform setup, content preparation, domain connection, or font licensing is provided professionally but without guarantee. Post-launch support is limited to minor adjustments or technical guidance unless otherwise agreed in writing.
Portfolio use & intellectual property
Upon full payment and completion of a project, the client owns all rights to the final delivered website and the files necessary for its use, excluding third-party assets that are not transferable.
NorthHaven Studio retains rights to unused concepts, drafts, templates, design files, and internal materials, which may be used for portfolios, case studies, marketing, or promotional purposes.
NorthHaven Studio also retains all rights to the custom widgets, embedded components, code, scripts, and underlying techniques we develop (such as booking flows, contact forms, interactive elements, pricing cards, animations, and similar functional components). While the client receives the right to use these as part of their delivered website, ownership of the underlying code and components remains with NorthHaven Studio, and we may reuse, adapt, and incorporate them into other projects, templates, or products. The client does not acquire exclusive rights to this code or the right to resell or redistribute it independently of their website.
Any third-party assets used remain subject to their own licenses; clients must obtain separate licenses for continued independent use.
NorthHaven Studio may display final websites or design elements in portfolios, on social media, or in marketing materials, unless the client requests in writing to exclude such use.
12. Governing Law
These Terms are governed by Dutch law. Any disputes will be subject to the exclusive jurisdiction of the competent court in The Hague (Rechtbank Den Haag), the Netherlands.
13. Contact
Questions regarding these Terms or our services can be sent to:
Northaven Studio
Email: contact@northhavenstudio.com
These Terms & Conditions ("Terms") govern your access to and use of the website of NorthHaven Studio ("we", "us", or "our"), as well as the provision of our web design, branding, and creative services. By accessing or using this website, or engaging our services, you agree to be bound by these Terms.
1. General Information
- Business Name: NorthHaven Studio
- Legal form: Eenmanszaak / Sole Proprietorship
- Registered with: Dutch Chamber of Commerce (KVK)
- KVK number: 99279339
- VAT number: NL005378599B47
- Country: The Netherlands
NorthHaven Studio is the data controller; personal data is handled in accordance with our Privacy Policy.
2. Our Services
NorthHaven Studio designs and builds websites on the Showit platform for female founders and creative service providers. We currently offer two main packages:
- The QuickStarter â a 5-page website delivered within a defined short timeframe, ideal for founders who need a polished site quickly.
- The Signature Build â a larger custom website of up to 8 pages, built over a longer project window for clients who want a fully bespoke design.
The exact scope, number of pages, timeline, deliverables, and price for your project are set out in your individual project proposal or contract. Where these Terms and a signed contract differ, the signed contract takes precedence for that project.
Engaging our services typically begins with a strategy call (booked via Calendly) and a brand questionnaire (completed via Tally). These help us understand your needs before a proposal is issued.
3. Website Use
By using this website, you agree to:
- Use the website only for lawful purposes and in accordance with these Terms.
- Not interfere with or disrupt the website's functionality, security, or other users' access.
- Not attempt to access restricted areas of the website or systems.
- Not copy, reproduce, or redistribute website content for commercial purposes without prior written consent.
We reserve the right to suspend or terminate access for users who violate these Terms.
4. Intellectual Property
All website content, including text, graphics, images, code, and logos, is owned by NorthHaven Studio or its licensors.
You may view and download content for personal use only; commercial use requires explicit written permission.
For client design projects, ownership of the final deliverables transfers to the client after full payment, excluding third-party assets (such as fonts, stock images, and plugins), which remain subject to their own licenses.
5. User Content
Any content you submit through the website â for example, via our brand questionnaire (Tally) â must not violate copyright, intellectual property rights, or applicable law.
By submitting content, you grant NorthHaven Studio a worldwide, royalty-free license to use it for the purpose of responding to your inquiry, evaluating and delivering your project, and (where applicable) preparing related materials. This does not affect ownership of your content, which remains yours.
6. Payments and Services
Fees, deposits, and payment schedules for your project are defined in your individual project proposal or contract, not in these Terms.
All payments are processed securely via Stripe. Payments are exclusive of VAT unless stated otherwise.
Cancellation, rescheduling, refunds, late-payment terms, and any kill fee are governed by the terms of your signed contract for that project. Please refer to your contract for these details.
7. Responsibilities
NorthHaven Studio responsibilities:
- Provide services professionally and competently, within the agreed scope.
- Ensure functionality and compatibility of delivered websites on desktop and mobile.
- Communicate with clients to obtain approvals and feedback.
- Provide limited post-launch support as agreed.
Client responsibilities:
- Provide all content, credentials, and necessary assets on time.
- Ensure any third-party licenses (fonts, images, plugins) are secured.
- Respond promptly to communications and approvals to avoid delays.
8. Limitation of Liability
Services and website use are provided "as is" within the agreed Scope of Work.
To the extent permitted by law, our liability is limited to the fees paid for the services in question.
Nothing in these Terms limits liability for death, personal injury, or any other liability that cannot be excluded under Dutch law.
9. Third-Party Tools
The website uses third-party services to operate parts of our process, including Tally (brand questionnaire), Calendly (strategy call booking), and Stripe (payments). It may also contain links to other third-party websites.
NorthHaven Studio is not responsible for the content, services, or privacy practices of third parties. Any personal data collected via these tools is subject to the provider's own policies and to our Privacy Policy.
10. Privacy
Use of this website is also governed by our Privacy Policy, which explains how personal data is collected, processed, and protected, including how cookies are used.
11. Services Disclaimer & Portfolio Use
Services disclaimer
NorthHaven Studio provides web design, branding, and creative services within the agreed Scope of Work. We do not guarantee specific outcomes beyond that scope, such as increased traffic, conversions, search engine ranking, or revenue. All guidance on platform setup, content preparation, domain connection, or font licensing is provided professionally but without guarantee. Post-launch support is limited to minor adjustments or technical guidance unless otherwise agreed in writing.
Portfolio use & intellectual property
Upon full payment and completion of a project, the client owns all rights to the final delivered website and the files necessary for its use, excluding third-party assets that are not transferable.
NorthHaven Studio retains rights to unused concepts, drafts, templates, design files, and internal materials, which may be used for portfolios, case studies, marketing, or promotional purposes.
NorthHaven Studio also retains all rights to the custom widgets, embedded components, code, scripts, and underlying techniques we develop (such as booking flows, contact forms, interactive elements, pricing cards, animations, and similar functional components). While the client receives the right to use these as part of their delivered website, ownership of the underlying code and components remains with NorthHaven Studio, and we may reuse, adapt, and incorporate them into other projects, templates, or products. The client does not acquire exclusive rights to this code or the right to resell or redistribute it independently of their website.
Any third-party assets used remain subject to their own licenses; clients must obtain separate licenses for continued independent use.
NorthHaven Studio may display final websites or design elements in portfolios, on social media, or in marketing materials, unless the client requests in writing to exclude such use.
12. Governing Law
These Terms are governed by Dutch law. Any disputes will be subject to the exclusive jurisdiction of the competent court in The Hague (Rechtbank Den Haag), the Netherlands.
13. Contact
Questions regarding these Terms or our services can be sent to:
Northaven Studio
Email: contact@northhavenstudio.com
