Terms & Conditions
Last updated: 16 December 2025
These Terms & Conditions (“Terms”) govern your access to and use of the website of NorthHaven Studio (“we”, “us”, or “our”), as well as the provision of our web design, branding, and creative services. By accessing or using this website, or engaging our services, you agree to be bound by these Terms.
1. General Information
NorthHaven Studio is the data controller; personal data is handled in accordance with our Privacy Policy.
2. Website Use
By using this website, you agree to:
We reserve the right to suspend or terminate access to users who violate these Terms.
3. Intellectual Property
All website content, including text, graphics, images, code, and logos, is owned by NorthHaven Studio or its licensors.
You may view and download content for personal use only; commercial use requires explicit written permission.
For design projects, ownership of deliverables transfers to the client after full payment, excluding third-party assets (fonts, stock images, plugins).
4. User Content
Any content submitted through the website (e.g., forms via Tally) must not violate copyright, intellectual property rights, or applicable law.
By submitting content, you grant NorthHaven Studio a worldwide, royalty-free license to use it for the purpose of responding to inquiries, project evaluation, or marketing materials.
5. Payments and Services
If engaging our services, fees, deposits, and payment schedules are defined in the project proposal or contract.
Typical payment structure: 50% deposit upfront, remaining balance upon completion.
Payments are exclusive of VAT unless stated otherwise.
Late payments may result in suspension of services.
6. Cancellations and Rescheduling
If Client wishes to cancel:
If NorthHaven Studio must cancel due to unforeseen circumstances, clients will be offered the next available schedule at no additional cost.
7. Responsibilities
NorthHaven Studio Responsibilities:
Client Responsibilities:
8. Limitation of Liability
Services and website use are provided “as is” within the agreed Scope of Work.
Liability is limited to fees paid for services.
Nothing limits liability for death, personal injury, or other non-excludable obligations under Dutch law.
9. Third-Party Links & Tools
The website may contain links to third-party websites or services (e.g., Tally forms, Stripe payments, Notion, etc.).
NorthHaven Studio is not responsible for third-party content, services, or privacy practices.
Any personal data collected via these tools is subject to the provider’s policies and our Privacy Policy.
10. Privacy
Use of this website is also governed by:
11. Services Disclaimer & Portfolio Use
Services Disclaimer:
NorthHaven Studio provides web design, branding, and creative services within the agreed Scope of Work.
We do not guarantee specific outcomes beyond the scope, such as increased traffic, conversions, search engine ranking, or revenue.
All guidance on platform setup, content preparation, domain connection, or font licensing is provided professionally but without guarantee.
Post-launch support is limited to minor adjustments or technical guidance unless otherwise agreed in writing.
Portfolio Use & Intellectual Property:
Upon full payment and completion of a project, the Client owns all rights to the final delivered website and files necessary for its use, excluding third-party assets not transferable.
NorthHaven Studio retains rights to unused concepts, drafts, templates, design files, and internal materials, which may be used for portfolios, case studies, marketing, or promotional purposes.
Any third-party assets used remain subject to their own licenses; clients must obtain separate licenses for continued independent use.
NorthHaven Studio may display final websites or design elements in portfolios, social media, or marketing materials unless the client explicitly requests in writing to exclude such use.
12. Governing Law
These Terms are governed by Dutch law, and any disputes are subject to the exclusive jurisdiction of the competent courts in the Netherlands.
13. Contact
Questions regarding these Terms or services can be sent to:
These Terms & Conditions (“Terms”) govern your access to and use of the website of NorthHaven Studio (“we”, “us”, or “our”), as well as the provision of our web design, branding, and creative services. By accessing or using this website, or engaging our services, you agree to be bound by these Terms.
1. General Information
- Business Name: NorthHaven Studio
- Legal form: Eenmanszaak / Sole Proprietorship
- Registered with: Dutch Chamber of Commerce (KVK)
- KVK number: 99279339
- VAT number: NL005378599B47
- Country: The Netherlands
NorthHaven Studio is the data controller; personal data is handled in accordance with our Privacy Policy.
2. Website Use
By using this website, you agree to:
- Use the website only for lawful purposes and in accordance with these Terms.
- Not interfere with or disrupt the website’s functionality, security, or other users’ access.
- Not attempt to access restricted areas of the website or systems.
- Not copy, reproduce, or redistribute website content for commercial purposes without prior written consent.
We reserve the right to suspend or terminate access to users who violate these Terms.
3. Intellectual Property
All website content, including text, graphics, images, code, and logos, is owned by NorthHaven Studio or its licensors.
You may view and download content for personal use only; commercial use requires explicit written permission.
For design projects, ownership of deliverables transfers to the client after full payment, excluding third-party assets (fonts, stock images, plugins).
4. User Content
Any content submitted through the website (e.g., forms via Tally) must not violate copyright, intellectual property rights, or applicable law.
By submitting content, you grant NorthHaven Studio a worldwide, royalty-free license to use it for the purpose of responding to inquiries, project evaluation, or marketing materials.
5. Payments and Services
If engaging our services, fees, deposits, and payment schedules are defined in the project proposal or contract.
Typical payment structure: 50% deposit upfront, remaining balance upon completion.
Payments are exclusive of VAT unless stated otherwise.
Late payments may result in suspension of services.
6. Cancellations and Rescheduling
If Client wishes to cancel:
- Deposits are generally non-refundable once work has commenced.
- If full payment is made and cancellation occurs: more than 5 business days before the scheduled start = 50% refund. Less than 5 business days = no refund.
- Rescheduling is allowed by mutual agreement; deposits or payments are applied to new dates.
If NorthHaven Studio must cancel due to unforeseen circumstances, clients will be offered the next available schedule at no additional cost.
7. Responsibilities
NorthHaven Studio Responsibilities:
- Provide services professionally and competently, within the agreed scope.
- Ensure functionality and compatibility of delivered websites on desktop and mobile.
- Communicate with clients to obtain approvals and feedback.
- Provide limited post-launch support.
Client Responsibilities:
- Provide all content, credentials, and necessary assets on time.
- Ensure any third-party licenses (fonts, images, plugins) are secured.
- Respond promptly to communications and approvals to avoid delays.
8. Limitation of Liability
Services and website use are provided “as is” within the agreed Scope of Work.
Liability is limited to fees paid for services.
Nothing limits liability for death, personal injury, or other non-excludable obligations under Dutch law.
9. Third-Party Links & Tools
The website may contain links to third-party websites or services (e.g., Tally forms, Stripe payments, Notion, etc.).
NorthHaven Studio is not responsible for third-party content, services, or privacy practices.
Any personal data collected via these tools is subject to the provider’s policies and our Privacy Policy.
10. Privacy
Use of this website is also governed by:
- Privacy Policy - how personal data is collected, processed, and protected.
- Cookie Policy – how cookies and analytics are used.
11. Services Disclaimer & Portfolio Use
Services Disclaimer:
NorthHaven Studio provides web design, branding, and creative services within the agreed Scope of Work.
We do not guarantee specific outcomes beyond the scope, such as increased traffic, conversions, search engine ranking, or revenue.
All guidance on platform setup, content preparation, domain connection, or font licensing is provided professionally but without guarantee.
Post-launch support is limited to minor adjustments or technical guidance unless otherwise agreed in writing.
Portfolio Use & Intellectual Property:
Upon full payment and completion of a project, the Client owns all rights to the final delivered website and files necessary for its use, excluding third-party assets not transferable.
NorthHaven Studio retains rights to unused concepts, drafts, templates, design files, and internal materials, which may be used for portfolios, case studies, marketing, or promotional purposes.
Any third-party assets used remain subject to their own licenses; clients must obtain separate licenses for continued independent use.
NorthHaven Studio may display final websites or design elements in portfolios, social media, or marketing materials unless the client explicitly requests in writing to exclude such use.
12. Governing Law
These Terms are governed by Dutch law, and any disputes are subject to the exclusive jurisdiction of the competent courts in the Netherlands.
13. Contact
Questions regarding these Terms or services can be sent to:
- contact@northhavenstudio.com
